The role of successful employees and your successful business

QUESTION : If two organizations have exactly the same machinery, identical raw material and manufacture the same line of products. What makes the successful difference between the two?

ANSWER : Successful Employees

Recruiters and Companies are struggling to find "good staff" i.e. Successful Employees.

If you think about categorizing types of employees, they could be grouped as follows:

  • Successful employees who display initiative, they do things without being told to do them

  • Obedient employees who do what they need to do after having been told to do them only once

  • Slim shady employees who do the right things only when absolutely necessary

  • Unsuccessful employees who won't do what they need to do even when provided with the correct training and support

What defines / creates / motivates successful employees?

Are successful employees a result of the nature vs. nurture debate? Most experiences with successful employees were derived from the application of 3 simple rules:

  1. Employ people for what they are, NOT what they know.

  2. Be slow to hire but quick to fire and applied the A;B;C lists with rigidity.

  3. Do not focus on past experience (previous experience is actually an inadequate indicator of future performance), but focus on behavioral characteristics i.e. the ability of the person to do the 'right stuff' within the environment that they have to operate.

The key to establishing successful employees will be as a result of the emphasis you place behavioral characteristics. Unlike the acquisition of knowledge, Behavioral traits, cannot be learned.

These traits embody the very essence of the person - what drives them, their decision making process, their work ethic and how they interact with others i.e. whether or not they will become successful employees.

The four basic categories of behavioral characteristics that determine successful employees, are vital:

  • Motivation - what drives people

  • Thinking - how people gather information in order to make decisions

  • Conduct - how they do their jobs

  • Interaction - how they work with others

If you examine the top 10 successful employees, you will probably find that 9 of them share similar behavioural traits.

To find the most successful employees to fill a job vacancy, you must know the most important behavioural traits that are required to perform a specific job. Know which successful employees have these traits.

Plan for Successful Employees

In order to correctly match successful employees and jobs you need to plan thoroughly up front!

All positions in the organization, particularly the senior posts, should be analyzed and an outline created for the requirements of the job.

  • Specify the profile of a top performer in that position -what will define successful employees?

  • Identify the successful character traits associated with the job profile

  • List the 'right questions' to ask at the interview to allow you to identify potential successful employees

You cannot risk having your customers exposed to unsuccessful employees - they will have a harmful effect on the success of your business.

Avoid Business Failures

Internal misjudgments are six times more likely to cause business failure than external factors. Ensure you have the correct successful employees in place to avoid those misjudgments keep successful help close at hand at all times, and if you don't have successful employees, get them without delay.